On Alexa, the company consulted with the FTC to ensure its program complied with children’s privacy laws but agreed to a change that will delete kids’ profiles if they have been inactive for 18 months. “Ring promptly addressed these issues on its own years ago, well before the FTC began its inquiry,” the company said. In a statement, Amazon said it disagreed with the FTC’s claims and denied violating the law in either case. Amazon will pay $25 million as part of that settlement. In the second case, filed in Washington state federal court on behalf of the FTC, the Justice Department said Amazon’s Alexa-powered speakers collected information about children under the age of 13 without parental consent in violation of the Children’s Online Privacy Protection Act. The company will pay $5.8 million to settle the complaint filed in federal court in Washington, D.C. In one case, the FTC alleged that Amazon didn’t take steps to protect the privacy of users of its Ring video doorbell. Some of the alleged harassment and slurs included hackers cursing at women in bed, children being the object of hackers' racist slurs and numerous death threats from hackers to Ring consumers, the FTC says.Īmazon, Ring's parent company, said the doorbell company "promptly addressed the issues at agreed Wednesday to pay $30.8 million to resolve two cases brought by the Federal Trade Commission related to privacy lapses by its smart devices. "Rather, the bad actors took advantage of the camera's two-way communication functionality to harass, threaten, and insult individuals - including elderly individuals and children - whose rooms were monitored by Ring cameras, and to set off alarms and change important device settings." "And, in many instances, the bad actors were not just passively viewing customers' sensitive video data," the complaint says. In at least 20 instances, bad actors accessed the Ring accounts device for more than one month, per the complaint. (i.e., approximately 40% of the compromised devices in the U.S.) were Stick Up Cams or Indoor Cams, both of which Defendant markets for indoor use." Even though indoor cameras are a relatively small subset of Ring's product offerings, approximately 500 of the 1,250 compromised devices in the U.S. The bad actors disproportionately targeted indoor cameras. accounts (affecting approximately 1,250 devices), the bad actor not only accessed the accounts, but took additional invasive actions, such as accessing a stored video, accessing a live stream video, or viewing a customer's profile. customers suffered serious account compromises," the complaint alleges. "During the course of these attacks, approximately 55,000 U.S. "Before July 2017, Ring did not impose any technical or procedural restrictions on employees' ability to download, save, or transfer customers' videos." District Court for the District of Columbia on Wednesday by the Justice Department on behalf of the FTC says. "Not only could every Ring employee and Ukraine-based third-party contractor access every customer's videos (all of which were stored unencrypted on Ring's network), but they could also readily download any customer's videos and then view, share, or disclose those videos at will," the civil complaint filed in U.S. full access to every customer video" before 2017 and failed to patch bugs in the system that allowed hackers to access cameras and scare consumers, the FTC's federal complaint says. The video doorbell company allegedly "gave every employee. Ring security cameras, the inexpensive security cameras that people can hook up in their houses or on their doors, were not fully secure for years, according to the Federal Trade Commission.
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